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Privacy Policy

Compliance with Data protection Law

LuxAI S.A. (LuxAI) acknowledges and undertakes to comply with the laws and regulations governing the processing of personal data, including, but not limited to, the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (designated “GDPR”) and any other national applicable laws or regulations governing the processing of any personal data.

Data protection officer

LuxAI acts as data controller and has appointed a data protection officer. The data protection officer appointed by LuxAI shall be contacted by using the following information:

Address: LuxAI S.A. 35, Blvd Prince Henri, L-1724 Luxembourg, to the attention of the Data Protection Officer
– Pouyan ZIAFATI
– Email:  [email protected]

Personal identification information

LuxAI may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit LuxAI websites, register on such websites, fill out a form, sign a contract, purchase a product and in connection with other activities, applications and services proposed by LuxAI. You may be asked for, as appropriate, name, date of birth, email address, mailing address, phone number, etc. In the framework of certain services, LuxAI may also collect data relating to performance of you in order to benefit from such particular services and to improve its services.

Non-personal identification information

LuxAI may collect non-personal identification information about you whenever you use a LuxAI website or other online services. Non-personal identification information may include technical information about you means of connection, such as the operating system and the Internet service provider utilized, geographical information such as country of origin, behavioural information such as time spent on the website, as well as further non-personal analytical data to improve your experience.

You recognize and accept that the performance of the services may depend on the collection and processing of personal identification information and non-personal identification information.

Web browser cookies

LuxAI may use « cookies » to improve your experience in regard of the services and to improve its products. In that case, your Internet navigator places cookies on your hard drive to gather a certain set of information used to customize the navigation in the framework of the services, provide access to social media platforms and/or for analytics purposes, thus enabling certain unique functionalities. For more information on how we use cookies and the cookie options we offer please see our Cookie Policy.

How LuxAI uses collected information

Principally, personal and non-personal identification information is used to provide you with the services and to ensure a full efficiency of the services you have registered for or they requested in any other manner.

In this framework, LuxAI may collect and use your personal and non-personal identification information for the following purposes:

  • To improve services: Information you provide will help LuxAI respond to certain of your requests.
  • To personalize your experience: LuxAI may use information to understand how you use LuxAI’ services.
  • To improve LuxAI’ websites and other internet presence as well as other communication tools or tools for specific services: LuxAI may use your feedback and analytics to provide and improve its Products and services.
  • To send periodic emails and other text messages and/or notifications: LuxAI may use the email address or mobile phone number provided by you to respond to inquiries, questions, and/or other requests. If you decide to opt-in to LuxAI notification list, they will receive periodic information that may include company news, updates, and promotional and commercial materials.(the “Periodic Information Service”). In the case that, at any time, you would like to unsubscribe from the Periodic Information Service, LuxAI includes detailed unsubscribe instructions at the bottom of each such email or other text message.

How LuxAI protects personal identification information

LuxAI adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal identification information within the limits of LuxAI’ role with respect to the relevant Services (as certain specific services might be rendered by third parties).

Sharing personal information

LuxAI does not sell, trade, or otherwise transfer to third parties your personal identification information. However you accept that your personal identification information can be transmitted to website hosting and editing partners and other sub-contractors who assist LuxAI in providing the services, conducting its business, or servicing you, so long as those sub-contractors undertake to process the information only according to LuxAI’ instructions and to comply with the applicable law regarding the protection of personal identification information. LuxAI may also release your personal identification information when it believes that such release is necessary to comply with the law, enforce its websites’ general terms of use, or protect its or others’ rights, property, or safety.

However, your non-personal identification information may be provided to third parties for marketing, advertising, or other uses.

Changes to this Privacy Policy

LuxAI has the discretion to update this Privacy Policy at any time. LuxAI will therefore revise the “last update date” at the bottom of this page. LuxAI encourages you to frequently check this page for any changes. You acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

Data Retention

LuxAI takes all reasonable measures to ensure that your personal data are processed for the minimum period necessary for the purposes set out in this Privacy Policy. The criteria for determining the duration for which we will retain your personal data in connection with the Services are as follows:

  • as long as we maintain an ongoing relationship with you (e.g., where you are a recipient of our services, or you are lawfully included in our mailing list and have not unsubscribed);
  • as long as your personal data are necessary in connection with the lawful purposes set out in this Privacy Policy, for which we have a valid legal basis;
  • until the expiry of a period of a three(3)-months’ period following the end of any applicable limitation period under applicable law; and
  • with your prior consent, until the expiry of any additional retention period.

LuxAI undertakes to delete or to anonymise your personal data upon expiry of the retention period as described above.

Data Security and data transfer

LuxAI has implemented appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.

You are responsible for ensuring that any personal data that you send to us are sent securely.

LuxAI does not transfer personal data to any third country nor to any international organisation, not certified as having a sufficiently high level of protection by the European Commission.

Data subject rights

You benefit under data protection law from a right of access, modification and opposition to the processing of its personal data, a right to erasure and a right to portability of its personal data by sending an email to [email protected] Those rights may only be exercised within the limits of any contractual or legal obligation. You also have a right to lodge a complaint with the Luxembourg supervisory authority, namely the Commission nationale pour la protection des données.

Acceptance of these terms

By using our Website purchasing our products or using our software and services, you confirm your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, LuxAI you shall not use or buy our s ervices and products. The continued use of the services products following the posting of changes to this Privacy Policy will be deemed as an acceptance of those changes.

last update date: 04/02/2021